About me

About me

About me

About me

Hi, I'm Amber!

I help founders and executive teams navigate the transition from scrappy startup to scaled enterprise through structured operations. I view operations as both a science and an art: the science of logical systems and structure, and the art of evolving people and culture to get things done easier, better or faster.

With over a decade of operational leadership in consulting and digital product spaces, I've managed the complexity of account operations for $70M portfolios and built global functions that enabled scaled revenue from $7M to $29M (~33% CAGR). I bridge the gap between high level business goals and ground level execution, guiding organizations through the technological and cultural shifts required for sustainable growth.

Hi, I'm Amber!

I help founders and executive teams navigate the transition from scrappy startup to scaled enterprise through structured operations. I view operations as both a science and an art: the science of logical systems and structure, and the art of evolving people and culture to get things done easier, better or faster.

With over a decade of operational leadership in consulting and digital product spaces, I've managed the complexity of account operations for $70M portfolios and built global functions that enabled scaled revenue from $7M to $29M (~33% CAGR). I bridge the gap between high level business goals and ground level execution, guiding organizations through the technological and cultural shifts required for sustainable growth.

Hi, I'm Amber!

I help founders and executive teams navigate the transition from scrappy startup to scaled enterprise through structured operations. I view operations as both a science and an art: the science of logical systems and structure, and the art of evolving people and culture to get things done easier, better or faster.

With over a decade of operational leadership in consulting and digital product spaces, I've managed the complexity of account operations for $70M portfolios and built global functions that enabled scaled revenue from $7M to $29M (~33% CAGR). I bridge the gap between high level business goals and ground level execution, guiding organizations through the technological and cultural shifts required for sustainable growth.

.

Workflow Design

Workflow Design

Workflow Design

Team Dynamics

Team Dynamics

Team Dynamics

.

Change Management

Change Management

Change Management

Capacity Planning

Capacity Planning

Capacity Planning

.

Prioritization & Governance

Prioritization & Governance

Prioritization & Governance

Performance Systems

Performance Systems

Performance Systems

.

Structure & Tools

Structure & Tools

Structure & Tools

Root Cause Analysis

Root Cause Analysis

Root Cause Analysis

A bit about my career journey…

A bit about my career journey…

2012: Started working in operations through community engagement & events in the non-profit sector

2012: Started working in operations through community engagement & events in the non-profit sector

2016: Began supervising operations teams in the energy management & IT consulting sectors

2016: Began supervising operations teams in the energy management & IT consulting sectors

2017 & onwards: Worked closely with executives as an operations partner, evolving internal capabilities to help businesses succeed & grow. Held senior leadership roles including Director and Executive Vice President

2017 & onwards: Worked closely with executives as an operations partner, evolving internal capabilities to help businesses succeed & grow. Held senior leadership roles including Director and Executive Vice President

I've had the privilege of collaborating with a diverse range of clients, stakeholders and markets throughout my past roles. From high-growth mid-sized companies, to government entities, to multinational corporations, to grassroots non-profit orgs, I've gained broad exposure to a variety of business challenges.

Here are a few notable areas that I've worked in:

I've had the privilege of collaborating with a diverse range of clients, stakeholders and markets throughout my past roles. From high-growth mid-sized companies, to government entities, to multinational corporations, to grassroots non-profit orgs, I've gained broad exposure to a variety of business challenges.

Here are a few notable areas that I've worked in:


Professional
Services

Professional
Services

Professional
Services

IT Services
& Consulting

IT Services
& Consulting

IT Services
& Consulting

Financial
Services

Financial
Services

Financial
Services

Research & Data Services

Research & Data Services

Research & Data Services

Sustainability
& ESG

Sustainability
& ESG

Sustainability
& ESG

Digital
Products

Digital
Products

Digital
Products

Managed
Services

Managed
Services

Managed
Services

Client Delivery Operations

Client Delivery Operations

Client Delivery Operations



Want the full picture? Check out my LinkedIn:





Want the full picture? Check out my LinkedIn:



Let's connect!

Let's connect!

Let's connect!